Our Practice

Office Policies

Office Policies

PATIENT PORTAL

For the convenience of our patients, we use our patient portal for patient registration.  The required health information can be entered at your leisure, prior to your appointment, which allows Dr. Cynthia M. Gregg and her staff to be prepared for your visit, upon your arrival.

Please be sure to login to the portal and complete all forms prior to your visit and to update any health information before return visits.

FEES AND INSURANCE

Our practice does not offer payment plans, however we do refer our patients to GreenSky and Care Credit.

Reconstructive facial surgery, such as scar revision and repair after skin cancer removal, is generally covered by health insurance.  This decision is made by your insurance carrier, not our office and as a courtesy to our patients we will file with your carrier for approved covered surgeries.

As part of the consultation process, our Patient Care Coordinator meets, privately, with each patient to discuss the fees involved with planned surgeries or procedures.

GRATUITIES

The entire staff of Dr. Cynthia M. Gregg’s practice provides professional services to all of our patients.  It is our policy not to encourage nor accept gratuities from our patients.  We appreciate the desire to show appreciation for excellent services and the best “tip” our staff can receive is the referral of others.